Privacy Policy

Privacy Policy

Introduction

Welcome to https://marina-dhow-cruise-with-dinner-price.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable laws. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who access our website, applications, services, or products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

1. Our official website at https://marina-dhow-cruise-with-dinner-price.terratrek.net.
2. Any mobile applications or software we offer.
3. Online services and platforms under our management.
4. Products and services purchased through our digital channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

1. As an Authorized User: If you sign up to use our applications or services, we collect and process your data to facilitate your account and provide personalized experiences.
2. Website Visitors: When you visit our websites, we may gather information about your browsing behavior to improve our online content and services.
3. Communications: We may reach out to you via email, phone calls, or text messages (SMS) for marketing purposes, newsletters, order updates, or customer support.

Personal Data Collection

We collect various types of personal data to enhance your experience and deliver tailored services. These include:

1. Account Information: Name, user name, login credentials, and account settings.
2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses (for secure transactions).
3. Financial Data: Bank account information for direct payments or refunds.
4. Purchase History: Items bought from our services, quantities, prices, and purchase dates.
5. Mobile Device Identifiers: Unique device IDs, operating system types, and mobile network carriers for device-specific tracking (with your consent).
6. Location Data: GPS coordinates when you use location-based services on our apps.
7. Feedback and Reviews: Your comments, ratings, and reviews help us improve.
8. Social Media Profiles: If you connect with our social media platforms, we may collect data from those accounts (with your permission).
9. Product Information: Details about products you show interest in or purchase.

We obtain this information through direct user input, automated systems, and third-party partners who assist us in providing services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

1. Strictly Necessary Cookies: These are essential for website functionality and performance. They allow core features like login, language preferences, and shopping cart management.
2. Preference Cookies: We use these to remember user choices and settings, providing a more personalized experience.
3. Analytics Cookies: Our analytics tools use these cookies to collect data about how you interact with our sites, helping us improve content and services.

Users can manage non-essential cookies through our built-in Cookie Manager.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose it was collected for, plus an additional period to comply with legal obligations:

1. Financial and transaction data is retained for a minimum of 7 years due to tax and accounting requirements.
2. Purchase history may be kept indefinitely for personalized marketing purposes.
3. We delete or anonymize data when it’s no longer needed for the initial purpose, unless required by law.

Data Security

Protecting your information is our top priority. We implement robust security measures to safeguard personal data:

1. Encryption of sensitive data during transmission and storage.
2. Secure third-party processing for payment transactions.
3. Regular system audits and updates to ensure maximum protection against cyber threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. Our services are designed for adults, and we encourage parents to supervise their children’s online activities.

Your Data Rights

Depending on your location, you have certain rights regarding your personal data:

1. Access: The right to request access to the personal information we hold about you.
2. Rectification: You can ask us to correct any inaccurate or incomplete data.
3. Erasure (Right to be Forgotten): In some jurisdictions, you can request the deletion of your data.
4. Restriction: Limit our processing of your data in specific situations.
5. Data Portability: Obtain and transfer your personal data to another controller.
6. Object: Object to certain uses of your data.
7. Non-Discrimination: You have the right not to be subject to automated individual decision-making, except where necessary or legally required.

To exercise these rights, please reach out to our privacy team via the contact information provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Us

For any questions, concerns, or requests regarding your privacy:

• Email: [email protected]
• Address: [Provide postal address]

We value your trust in our services and are committed to protecting your privacy throughout your journey with us.